Jun 19 2008
You Hurt My Feelings; Give Me Money
What happens when multiculturalism and the victim culture collide? The end of sanity, that’s what.
For a year, Sarah has been facing financial ruin, due to a compensation claim for £34,000 brought by Bushra, 19, who has maintained she is due that figure after being turned down for a job at the Wedge salon in London’s King’s Cross.
In the event, the tribunal ruled this week that while Bushra’s claim of direct discrimination failed, her claim for indirect discrimination had succeeded.
Sarah has therefore been ordered to pay £4,000 compensation by way of ‘injury to feelings’.
…Since the judgment, Bushra, who is of Syrian descent and has worn a headscarf since she was 13, has, so far at least, chosen not to comment.
But, speaking last year, she admitted she had attended 25 interviews for hairdressing jobs without success.
But Sarah, she told the tribunal, had upset her the most.
She said: ‘I felt so down and got so depressed. I thought: “If I am not going to defend myself, who is?” Hairdressing has been what I’ve wanted to do ever since I was at high school.
‘This has ruined my ambitions. Wearing a headscarf is essential to my beliefs.’Bushra had a job in a salon in London, where her tasks included cutting hair, highlighting, tinting and perming, before she left to get married in Syria in 2006.
But on her return to Britain, she was unable to find work.
She has given up her ambitions to become a hairdresser and is studying travel and tourism at Hammersmith and West London College while working part-time in a shop.
At the tribunal, Bushra was asked if Sarah had made derogatory remarks about her headscarf.
She replied: ‘She did not. She just asked me if I wore it all the time, or whether I’d take it off.’
…
‘Her CV didn’t stand out because I was looking for someone who lived locally - something I’d specified in the advert so that I could call them in as and when required - and she lived several miles away in Acton,’ says Sarah.
‘One day she rang up to see if I’d got her CV and begged me for an interview. I told her I had concerns about where she lived, but she sounded so desperate that I agreed she could come in for a chat.’
A few days later, Bushra duly arrived at the salon.
‘I have to say I didn’t take to her,’ says Sarah. ‘She waltzed into the salon and hung up her coat as though she already had the job.
‘Naturally, I noticed her headscarf. But I presumed that, as she’s a hairdresser, she’d take if off when she was working. In 16 years, I’ve never known any stylist cover their hair with a headscarf. And this particular headscarf came all the way down to her eyebrows and covered her entire hairline.’
Sarah broached the subject with Bushra, who said she would not be removing the garment.
After ten minutes, with the interview complete, Sarah said she would come back to Bushra about the vacancy.
‘As she left, Bushra turned to me and said that she’d been turned down for jobs before,’ says Sarah. ‘And I admit I thought: “Well, what do you expect?”
‘It was not a religious matter. If she’d come in wearing a baseball cap and saying she wouldn’t take it off for work, then she wouldn’t have got the job either.’
One morning in the second week of June 2007, an innocuous white envelope landed on Sarah’s doormat. It contained a letter saying that she was being sued for £15,000 for indirect and direct discrimination by Bushra Noah.
This, the letter stated, related to compensation for injury to her feelings and lost earnings. Later, that figure was increased to £34,000.
‘I read it and re-read it and stood there dumbfounded,’ says Sarah.
‘I remembered Bushra, and I guessed straight away that the claim related to the headscarf. In my mind I was saying “But I wasn’t discriminating, it’s just a part of the job”, over and over again.‘I dialled the number at the top of the letter and was told I needed to get a solicitor, but that because I worked, I wasn’t entitled to Legal Aid. I thought: “This is it - my business is over.” I was devastated.’
There are no words.




